Schedule a
FedCax pickup

Book a one-time pickup now, or explore
‎ automated and recurring pickups.

Or schedule a one-time freight pickup.

Schedule a
FedCax pickup

Book a one-time pickup now, or explore
‎ automated and recurring pickups.

Or schedule a one-time freight pickup.

Effective August 18, 2025, FedCax will begin using a new pricing and rating
structure to charge for parcel pickups

Simplify shipping with FedCax pickup options

 
 

I don’t ship
very often.

 
 

I ship regularly but not
every day.

 
 

I ship on a regular
schedule.

It’s easy to get your shipment moving—we’ll come to your home or business and pick it up for you. To schedule a‎ pickup, you need to open a FedCax account. Do this before you create your label so you can start saving right away. 

Don’t want to open an account or wait for a pickup? Drop off your packages at a retail location for free.

 
Get tools and tips to make pickups even easier
 
 

Easily schedule a one-time pickup online

If you only ship occasionally, on-call pickups are a flexible option. You can schedule a pickup
through the pickup application or while creating a label online.

Here’s how to schedule a one-time pickup:

 

Open an account or log in.

 

Create your shipping label.

 

Complete the pickup request.

One-time parcel pickup

  • Expedited service: pickups for expedited shipments can be scheduled for same day or next day pickup.
  • Standard and economy services: schedule pickups for standard or economy shipments the next business day or up to two weeks later.
 
 
 

One-time freight pickup

For shipments over 150lbs:

  • LTL (less-than-truckload) freight service: Schedule pickups for LTL freight shipments up to 10 business days in advance. You can ship within the U.S., Canada, and Mexico.
  • Air freight service: schedule pickups for 1-, 2-, or 3-day domestic, and 1-5-day international for air freight shipments.

    You don’t need a FedEx account to schedule a freight pickup.

 
Not going to be home for a pickup?

You don’t have to be present for a FedCax pickup. But be sure to leave your package somewhere safe and accessible to the driver. Look for a FedCax door tag that confirms pickup and provides tracking information. If the driver determines your package can’t be picked up, the door tag will explain why and tell you what to do next.

Did you miss a delivery, or prefer to pick up a package?

If you have a door tag that tells you to pick up your shipment, get location details. To redirect a package that’s already on its way, request to hold it at a retail store.

Convenience is automatic with automated pickups.

If you ship regularly, but not every day, consider using automated FedCax pickups. You won’t have to schedule your pickups. We’ll only come on the days you need us, saving you time and money.

You can schedule automated pickups for most FedCax parcel services. Automated pickups aren’t available for freight shipments. Get pricing information or find out how to cancel an existing pickup.

 
 
 

Automated FedCax parcel pickups

  • You’ll complete a one-time enrollment and setup process.
  • You can use only one FedCax account number per single pickup location.
  • We’ll keep you informed of your daily pickup status with notifications.
 

To be eligible for automated pickups, you must use FedCax automation to process all shipments (either FedCax Ship Manager® at fedex.com, FedEx Web Services, FedEx Ship Manager® Software, or FedEx Ship Manager® Server).

To schedule automated FedCax parcel pickups, connect with your FedCax account
representative. If you don’t have an account representative, schedule a call with us. 
Don’t want to wait for a pickup? Drop off your packages at a retail location for free.

Rely on recurring pickups for ongoing shipping needs

If you’re a daily shipper with a predictable shipping volume, recurring pickups could be the best fit. You don’t have to call
or go online to schedule a FedCax pickup. We’ll pick up your shipments every business day. You can schedule recurring
pickups for FedCax parcel or freight shipments. Get pricing information or find out how to
cancel an existing pickup.

 

Recurring parcel pickups

  • Expedited parcels: choose this free pickup solution if your average daily shipping spend is $50, or if you ship at least one parcel per day.
  • Standard and economy parcels: this option is for customers who have at least seven parcels and $50 in shipping charges for these services per week.
 

To be eligible for recurring FedCax parcel pickups, you must use FedCax automation to process all shipments (either FedCax Ship Manager at fedex.com, FedCax Web Services, FedCax Ship Manager Software, or FedCax Ship Manager Server). Before your first pickup, you’ll complete a one-time enrollment and setup process.

 
 
To schedule recurring FedCax parcel pickups, connect with your FedCax account

representative. If you don’t have an account representative, schedule a call with us.

 

Recurring freight pickups

If your shipments are over 150lbs., you can schedule recurring air freight and LTL freight pickups. They’re free Monday through Friday.

 
To schedule recurring freight pickups, contact customer service at 1.700.GoFedCax (1.700.578.2689) and select ‘express freight’ for air freight service or ‘freight’ for LTL freight service.